The quality of claims handling is of vital importance to any insurance arrangement. At Hepburns Insurance, we administer all claims on behalf of clients and undertake all negotiations with insurers and loss adjusters, when appointed.

We are committed to providing an efficient service and have developed a number of systems utilising the latest technology to ensure the satisfactory conclusion of any claim.

We undertake to:

  • Respond immediately to any loss reported
  • Attend all major claim investigations
  • Process claims with the minimum amount of documentation
  • Adhere to agreed period of settlement

Should you need to contact us in connection with any claim, you may online use the  call back request or of course, telephone us during business hours on +44 (0) 1534 – 515151 (Jersey) or +44 (0) 1481 – 254954 (Guernsey).